News

Consumers across the UK are calling on hospitality venues to utilise technology to reduce their environmental footprint, with 49% admitting they think it’s important for businesses in the sector to adopt more technology to reduce energy usage.

45% of UK consumers are more likely to return to a bar, restaurant, nightclub or takeaway if they are offered a personalised experience every time.

45% of UK consumers are more likely to return to a bar, restaurant, nightclub or takeaway if they are offered a personalised experience every time.

More than one-third (35%) of UK consumers would now only go to a venue that can offer them table service.

In this episode of Hospitality Talks Andrew Gibbon of ePOS Hybrid talks about about new industry research and how venues can use technology to enhance the customer experience.

Consumers across the UK are calling on hospitality venues to utilise technology to reduce their environmental footprint, with 49% admitting they think it’s important for businesses in the sector to adopt more technology to reduce energy usage.

Consumers across Britain want hospitality venues to adopt more technology to reduce their environmental footprint, a new report has found

More than one-third (35%) of UK consumers would now only go to a venue that can offer them table service.

Nearly half of Scottish consumers welcome the technological evolution of the hospitality industry – and in fact think the sector must adapt to survive, according to new research.

A UK nationwide study revealed that 27% of consumers are excited about the prospect of their dining experience being enhanced by receiving deals tailored to them.

A UK nationwide study revealed that one-third of people are happy to share their data with hospitality businesses if it means they are able to offer a more personalised experience.

45% of UK consumers are more likely to return to a bar, restaurant, nightclub or takeaway if they are offered a personalised experience every time, with 39% admitting they would likely spend more on a dining experience if it was bespoke, according to a report from ePOS Hybrid.

39% of UK customers admit they would likely spend more on a dining experience if it was bespoke, according to a report from ePOS Hybrid.

Nearly half of Scottish consumers welcome the technological evolution of the hospitality industry – and in fact think the sector must adapt to survive, according to new research.

More than one-third (35%) of UK consumers would now only go to a venue that can offer them table service, while 40% now expect all bars and restaurants to offer takeaway.

More than one-third (35%) of UK consumers would now only go to a venue that can offer them table service, while 40% now expect all bars and restaurants to offer takeaway, according to recent research commissioned by ePOS Hybrid.

As the hospitality sector continues on its roadmap to fully reopening, it's important for venues to look to the future and the opportunities available to open up new revenue streams

It also found 46 per cent would spend more on a hospitality experience once things return to “normal” if it helps the business get back on its feet.

48% of UK consumers would spend more on a hospitality experience once things return to ‘normal,’ if it helps the business get back on its feet, as 41% know somebody who has been impacted by the hospitality industry’s recent losses, according to recent research commissioned by ePOS Hybrid.

Andrew Gibbon, head of growth at ePOS Hybrid (www.eposhybrid.com), the start-up that’s disrupting the hospitality sector with market leading point of sale and payments technology. From ever-evolving Government guidelines, to forced closures for months at a time, over the last 12-months the hospitality sector has faced countless obstacles.The pandemic resulted in significant changes across the indus- try, as reducing the level of human contact became essential.