Shipping and Cash on Delivery (COD) Policy

Shipping rates and delivery estimates

ePOS hybrid will charge a shipping fee of 399 INR to deliver the ePOS product anywhere in India.

Shipping charges for your orders will be calculated and displayed at the checkout page.

Shipping processing time:

We take 1 working day to prepare the order, which is then picked up by our delivery partner. The transit time will be 2–5 working days, based on the order location.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. We will notify you via email or phone if there will be a significant delay in the shipment of your order.

Note: Orders are not shipped on Sundays or public holidays.

We reserve the right to cancel any order made by the customer due to various reasons. Some of them include: no stock inventory, a non-serviceable pin code, or any unlisted reason. We will issue a full refund on prepaid orders in this case. No refund is made on cash on delivery orders.

Shipment confirmation and order tracking

You will receive a shipment confirmation email once your order has shipped, which will contain your tracking number(s). The tracking number will be active within 24 hours.

Epos hybrid is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs and taxes).

Cash on Delivery (COD)

The customer can avail of COD services if all the items on the card are available for COD services.

ePOS Hybrid delivers the Cash on Delivery orders through the courier partners, and the pin code should be serviceable to be eligible for COD. Customers can purchase using another method of payment if COD is not available.

Generally, cash on delivery will be charged extra on the total amount of the hardware purchase. The delivery agency will charge you about 2% of your total bill.

COD is available in selected cities and pin codes only.