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How to build a community on social media and keep your customers coming back for more?

Building an online community through social media is a powerful way to drive your business objectives. Because you want to get more sales, right? But doing so means you’ll need to focus on a higher level of engagement with customers. And there are plenty of

12-Aug-2022

The 5 most effective ways to retain customers

Food retail is one of the UK’s leading industries for driving customer satisfaction. In fact, it’s the second most highly rated for customer satisfaction before non-food retail. So what is the food industry is doing right?

04-Aug-2022

How can ePOS improve the customer experience?

Customer Experience has become an essential consideration for every profitable business. Sometimes shortened to CX, customer experience is essentially a bit of a buzzword for how you make your customers feel. It includes customer servi

28-Jul-2022

ePOS Hybrid Shortlisted for 2022 SaaS Awards

ePOS Hybrid has been shortlisted in the 2022 SaaS Awards program in the categoryBest SaaS for Catering and Hospitality. Now in its seventh year of celebrating software innovation, the Software Awards program accepts entries worldwide,

13-Jul-2022

Dynamic Receipt Customisation and Other Updates

Research has shown that personalising receipts can result in larger tips for staff. By using our brand new Customer Receipt Designer, you can fully customise your customer receipts to look exactly the way you want! You can add or remove business details, increase font sizes or even add&nb

10-Aug-2022

Taking payments in more ways than ever with ePOS Hybrid Payments

You can allow customers to pay for their orders in more ways than ever before using ePOS Hybrid Payments with our new MOTO functionality! To enable MOTO, all you need to do is complete your ePOS Hybrid Payments signup and update yo

15-Mar-2022

Making the most of your ePOS Hybrid Marketing Suite & ePOS Academy Hubs

With over 23 million users expected to order online directly from a restaurant for delivery by 2024, it’s never been more important to provide this option to your customers, and just as important to keep these customers coming back to o

23-Mar-2022

ePOS Hybrid research reveals UK consumers are keen to try unique dining experiences like VR

As the night time industry continues to plan for the future and many operators look to take their customer offering to the next level, we commissioned some research to shine a light on consumer perception of the emerging technologies that some venues

28-Oct-2021

Would you trust a robot to cook you dinner?

Would you trust a robot to cook your dinner at your favourite restaurant? Or your local takeaway to deliver your pizza by automated drone? We carried out research which found that a quarter of UK consumers would be happy for a robot to be in charge of preparing their meal in a restaurant, whilst 30%

03-Aug-2021

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